Refund Policy

1. Service Agreements

All service engagements are governed by individual written agreements between DELRIQUE INFOTECH and the client. Refund terms are specified in each service contract.

2. Pre-Service Consultation

Initial consultations are provided free of charge. No refund is applicable as no payment is collected for preliminary consultations.

3. Project-Based Services

For project-based engagements, payment terms and refund conditions are defined in the project proposal and statement of work accepted by the client.

4. Managed Services

Monthly managed service agreements follow the cancellation terms specified in the service contract. Clients may cancel with notice as defined in their agreement.

5. Hardware Procurement

Hardware procurement refunds are subject to manufacturer return policies and the terms specified in the procurement agreement.

6. Contact

For refund-related inquiries, contact us at info@delrique.com.